In today’s fast-paced automotive industry, efficiency and productivity are paramount. For workshop owners and mechanics, managing work orders effectively can make all the difference in delivering exceptional service and maximizing customer satisfaction. This is where POMEN Smart Workshop‘s work order tools come into play. In this guide, we will take you through a step-by-step journey, exploring the key features and functionalities of POMEN Smart Workshop‘s Work Order Tools, enabling you to harness their full potential and take your workshop’s efficiency to new heights. Step 1 : Login to your POMEN Smart Workshop account. If you dont have one, you can get one here. Dont know how to get a free POMEN Smart Workshop‘s account? Check here. Step 2 : Click on ‘work order’ under ‘manage’ button. Step 3 : Start creating work order by clicking ‘+ work order’ button. Step 4 : Insert customer’s basic information. After inserting the customer’s information, check on ‘send email’ box to send digital quotation to customer’s email later. Step 5 : Insert package and part. Insert the package and part that you will provide for your customer. You can create these packages and part in the parts management and package management tools. Step 6 : Select Service and Details. Once you insert the service that you will provide to your customers, the price will appear. In the details section, you can assign your mechanic to a specific bay. Lastly, insert booking date and time and type of service(s). Step 7 : Start To Quote. The total amount will appear on summary section. Click on ‘save’ to start to quote. Next click on ‘quote’ button to start quote and the quotation will be send to customer’s email. And finally, the digital work order will be send to your customer’s email. The digital work order will be look like this: And finally the digital work order for your customer has been succesfully created! Easy right? Still thinking to get POMEN Smart Workshop? Dont wait any longer, transform your workshop now!

As the economy brawl, things get tough and even a little risky, there is no doubt that you have seen this in your shop. This is tricky in the sense that people tend to neglect and sometimes go without their vehicle maintenance or repair, which leads to slower days and at a times even longer periods such as weeks or months. Here are few tips on how to manage your existing customer and how to attract new customers. Create Your Own Brand And Market It Your workshop is your brand! Your brand reflects familiarity, dependability and trust to name a few, so once your brand is established then you must promote it using all channels and techniques. Digital brand marketing is your online existence which creates an image of your business giving you the reliability to participate for and attract new customers along with retaining your existing customers. Word of mouth refferals are the most effective and direct marketing leads you will ever receive but this only achieved by having a strong well established brand. Connect To Your Loyal Customers You may have experienced a slow down period at one point or another with booking numbers below average? This is more likely a really good time to reach out to your existing customers and drum up some business, the message could be instructional such as tips on maintaining your vehicle or sales related by offering a special service or repair, you may even want to incentivise them by offering a discount. Be Active On Social Media In the environment of social media your brand need to maintain its digital identitiy which can promote your growth alongside your website. Social media platforms, such as Facebook, Instagram, and Twitter provide strong occasion for posts that can generate interest which can lead to online bookings. Your post should be scheduled frequently so your audience becomes familiar and begins to follow you, your posts should include link to blog, notifications and specials providing a call to action. Manage Your Workshop Well With POMEN Smart Workshop Software If your workflow becomes static, your growth of the company may become static too. Dont become static, try POMEN Smart Workshop software which reduce workflow and workload processes. It give an easy online portal for consumers to remain updated and in contact along with an online appointment booking mobile app hourly. This software lead the company on an external basis and builds a solid structure within the company itself. Scheduling shifts, maintaining invoices, calculating due payments, and setting up the inventory are some tasks that can be easily fullfill within the software. Are you ready for POMEN Smart Workshop? Try it now. It’s FREE !

A well-organized workshop can be a time and money saving asset. Managing your workshop appropriately is vital to ensure deadlines are met and downtime is kept to a minimum. These are some of the tools you need to keep everything running smoothly. Organizing Tools Ineffective workshops are usually the result of inefficient scheduling. Having a solid plan in place is important, and smart software can help to keep your workshop and technicians organised. Make sure your technicians are using their time effectively instead of wasting time on old-fashioned admin processess or unproductiv tasks. You can use scheduling software to manage technnicians availability and allocate job cards quickly and effortless. Inventory Management If you can estimate it, you can manage it which is why visibility over your workshop activity is key when it comes to keeping things running proficiently. From parts inventory to service histories and maintenance schedules, you need to have a clear overview of everything workshop-related. Using software, you can easily track and measure things like costs, jobs and asset availability to help you understand where improvements could be made. This observability will turn lead to data that can be used to create applicable reports, showing you where icompetency in your workshop may lie and allowing you to meke the necessary changes. POMEN Smart Workshop Using POMEN Smart Workshop can be a great boost to productivity. They give you the ability to take things mobile with phones and tablets, allowing you to combine tasks and administration and in turn helping you to get rid of slow, unreliable paper processes. Give your mechanics access to all the data they need in one central location. Mechanics can easily manage timesheets, see service and inspection documentation and keep on top of job cards, whether they’re in the workshop or out in the field. Think a workshop management system could be right for you? Find out more here. POMEN Smart Workshop can help you to control all aspects of your business especially your workshop. Keeping all your data combined in one place is the most efficient to work, and a comprehensive suite of reporting tools can help you to turn information into actionable data that will smooth your operations. Want to give a try? It’s FREE!

Is your auto workshop bogged down by too many files & papers? There’s just not enough time of the day to keep track of all your important documents. Here are 3 ways your garage filing has been impacted & 1 way you can solve all 3 of them! 1. Missing Papers Paper-based work orders and invoices are tedious. Too much time is used when finding & writing a work order, verifying information, or simply updating a note. It can drive you crazy! Imagine trying to find and piece all the paperwork back together for tax season. Shudder. 2. Limited Visibility Some of workshop owner facing an invisible cost problem in financial reporting. Financial reporting can take up to six weeks. With the time taken to compile and send over the prior months profit and loss statement. The problem is, if we had a financial issue with our parts profit margins or another area of the business, almost 2 months had passes before we knew about it. That’s a huge amount of missed profit. 3. Talent Loss Workshop technicians consider the work environment to be the biggest factor that makes them stay or leave. Paper-based processes can be frustrating & slows them down from finishing more jobs. Mechanics are simply weighed down from scheduling, to inspections , to estimate creation, labor guides, and more. But all these processes can be made simply faster and easier when not done on paper. How? With POMEN Smart Workshop! POMEN Smart Workshop is Your Best Filing Solution What if finding all your important garage documents can be done from the comfort of your office? You could do it all digitally with POMEN Smart Workshop. With this newly launched Workshop Management System (WMS), all your work orders, invoices, & POs can be accessed whenever you need. Want to try it out for yourself? Sign up for a free demo below!

The Pomen team with founder Syed Zulhilmi Tuan Sharif who is also CEO, second from left. Being stuck in the middle of the road from a car breakdown is a nightmare that can throw a spanner in our hectic everyday life.  Pomen Autodata Sdn Bhd (Pomen), which claims to be Malaysia’s leading automotive maintenance platform, offers 24/7 assistance for Malaysian drivers, connecting them to an ecosystem of registered workshops through its app. The perfect solution to help book or make reservations with the nearest workshop, Pomen introduced the service in 2019. The app takes its name from the Bahasa Malaysia slang used for “foreman”. To date, the app has been downloaded over 25,000 times with an average growth increase of 10% per month. Although the Covid-19 pandemic and the resulting MCO brought a new set of challenges to businesses, Pomen sees the situation as a stepping stone to develop its business further. “We found that after the first MCO in March 2020, downloads of our app increased by 50%. Many car owners have taken the opportunity to perform services such as changing batteries and engine oil at home when the car is unutilised. With the POMEN app, they can easily make reservations with workshops at their own convenience. Convenience is the key as during the MCO, car owners seem to place both convenience and safety as their main priorities,” said Syed Zulhilmi Tuan Sharif, Pomen’s founder and CEO. Pomen Autodata is a Scaleup Malaysia company as well, from its recently announced second cohort. It received US$60,800 (RM250,000) funding. In another boost to the startup, Pomen’s latest update featured its collaboration with Petronas Lubricants Marketing Malaysia. This version includes the nine Klang Valley branches of Petronas AutoExpert workshops that are listed in the app’s directory of authorised workshops and are available for all POMEN members and users. While all users have to register their details to use the app, members need to register their car details as well. This helps Pomen monitor for fraud and unfair pricing. To date, there are more than 600 workshops registered in the app located around the Klang Valley, Johor, Penang, as well as in other major cities. Among the services offered include vehicle service, battery replacement or jump-start, tire replacement as well as repairing damage from accidents. In addition, the app has features such as real-time tracking services and transparent pricing. Users also enjoy free membership from the app to prevent any incidents of fraud by unauthorised workshops.  Pomen is a recipient of a US$121,500 (RM500,000) CIP Ignite (II) grant from Cradle and one of the winners of the Petronas FutureTech Accelerator Program that was selected from the Silicon Valley Immersion Program. The app can be downloaded on the Google Play Store platform or the Apple App Store or can be accessed directly at https://download.pomenapp.com. Original article : https://www.digitalnewsasia.com/startups/auto-maintenance-app-pomen-clocks-over-25000-downloads

POMEN Team Lead By Chief Executive Officer (CEO), Syed Zulhilmi Tuan Sharif Automotive maintenance platform, Pomen Autodata Sdn Bhd has collaborated with Petronas Lubricants Marketing Malaysia to make nine Klang Valley branches of Petronas AutoExpert available for Pomen users. POMEN’s Chief Executive Officer (CEO), Syed Zulhilmi Tuan Sharif emphasised that POMEN sees the situation as a stepping stone to develop the business further despite the challenges faced during the Covid-19 outbreak and the Movement Control Order (MCO). “We found out that after the first MCO in March 2020, downloads of the POMEN app increased by 50 percent. Many car owners have taken the opportunity to perform services such as changing batteries and engine oil at home when the car is unutilised. With the Pomen app, they can easily make reservations with workshops at their own convenience. During the MCO, people seem to place both convenience and safety as their main priorities,” he said. The perfect solution to help book or make reservations with the nearest workshop, Pomen first opened its doors introducing the service in 2019. To date, the app has been downloaded over 25,000 times with a positive gradual increase of ten percent each month. Additionally, there are more than 600 workshops registered in the POMEN app located around the Klang Valley, Johor, Penang, and in other major cities. Pomen is one of the CIP Ignite (II) fund recipients from Cradle and one of the winners of the Petronas FutureTech Accelerator Programme that was selected in the Silicon Valley Immersion Programme. The app  can be downloaded for free on the Google Play Store platform or the Apple App Store or can be accessed directly at https://download.pomenapp.com. Original article : https://www.businesstoday.com.my/2021/03/24/pomen-collaborates-with-petronas-to-continue-providing-digital-real-time-workshop-services/